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Ecuador
Cuenca
Grand Hotel Santa Ana
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Check rooms and rates
From63US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Presidente Cordova Tarqui, Cuenca, Ecuador, 010107

Grand Hotel Santa Ana offers a range of amenities in a cozy setting, including an onsite restaurant and indoor pool. This 3-star Cuenca hotel provides free WiFi, a garden, and shared lounge for guests.

Rooms & Amenities

Rooms at Grand Hotel Santa Ana feature a seating area, flat-screen TV with cable channels, and private bathrooms equipped with free toiletries and bidet. Several units offer balconies with city views.

Dining & Nearby Options

The restaurant at Grand Hotel Santa Ana serves à la carte breakfast, while nearby dining options include El Asador and Florento Cafe within a short walk. For shopping, Civic Plaza and Mall del Rio are accessible.

Leisure & Wellness

Guests can unwind in the indoor pool or enjoy the garden area at the hotel. The wellness center provides a sauna for relaxation, enhancing the leisure experience.

Services & Transportation

Grand Hotel Santa Ana features a 24-hour front desk to assist with travel arrangements, including tours. The hotel is 3 miles from Mariscal Lamar International Airport, with local bus transport options available nearby.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Guest Room
Max:
2 persons
155 sq. feet 
Bed options:
1 Single bed
Shower
Sauna
room details
Check Prices
Queen Room
Queen Room
Max:
2 persons
175 sq. feet 
Bed options:
1 Double bed
Shower
Sauna
room details
Check Prices
Superior Double Room
Superior Double Room
Max:
2 persons
195 sq. feet 
Bed options:
1 Single Bed or 1 Double Bed
Shower
Sauna
room details
Check Prices
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cuenca1400 ft
Airports
Mariscal Lamar (CUE) 2.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Atmosphere
“I thoroughly enjoyed the pool, sauna, and jacuzzi facilities at Grand Hotel Santa Ana. They offered a perfect escape after a long day of exploring the city. Just be sure to give a bit of notice to the reception to ensure everything is ready for your relaxation!” view full review
Great Dining Experience
“The dining options at the hotel were truly good. The meals were deliciously prepared, and I found them very satisfying after a busy day. It was a lovely touch to have such culinary enjoyment available right at the hotel!” view full review
Fun Fitness Options
“I appreciated the fitness amenities available. Although I didn't get to use all the facilities, I saw that there were ample options for anyone looking to maintain their workout routine while traveling. It's a nice perk for health-conscious guests!” view full review
Comfortable Sleeping
“Despite certain room concerns, my bed was quite comfortable, making my nights restful. It’s essential for a hotel to provide a good atmosphere for sleep, and I was pleased with the comfort level during my stay.” view full review

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Pool tables
  • Table tennis

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa center
  • Spa lounge
  • Sauna
  • Steam room
  • Jacuzzi
  • Public Bath
  • Pool with view
  • Shallow end

Room features

  • Sitting area
  • Patio
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Presidente Cordova Tarqui, Cuenca, Ecuador, 010107
Map view
Presidente Cordova Tarqui, Cuenca, Ecuador, 010107
City landmarks
Museums
Pumapungo Museum and Arqueological Park
1.1 mi
Museums
Museum of the Aboriginal Cultures
3300 ft
Rio Tomebamba
2400 ft
Bridges
Puente Roto
3700 ft
Calle Luis Cordero Mariscal Sucre
Museo Catedral Vieja
3200 ft
Museums
Museum of "Las Conceptas"
2300 ft
Presidente Cordova Hermano Miguel
Museum of the Canari Identity
2100 ft
Calle Larga
The Ruins of Todos Los Santos
2600 ft
Museums
Museo Remigio Crespo Toral
2300 ft
Museums
Museum of "Las Conceptas"
2200 ft
Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary
Plaza Civica
2300 ft
Simon Bolivar and Miguel Heredia
Art Cuenca
2300 ft
Herman Miguel 3-23 Paseo Tres de Noviembre
Reserva y Museo de las Artes Populares
2200 ft
Parks
San Blas Park
4000 ft
Nearby
Parks
Calderon Park
1900 ft
Church
La Catedral de la Inmaculada Concepcion de Cuenca
1500 ft
Calle Luis Cordero
Old Cathedral of Cuenca
1800 ft
Market
Mercado 10 de Agosto
1100 ft
Museums
Prohibido Centro Cultural
1000 ft
San Francisco
Canari communities
500 ft
Museums
Museo Municipal de Arte Moderno
1900 ft
Calle Larga
Straw hat Museum
1200 ft
Mariscal Sucre
Plaza de las Flores
800 ft
Church
Iglesia Del Carmen
600 ft
Church
Church of Santo Domingo
1200 ft
Rafel Maria Arizagua
Economuseo Municipal Casa del Sombrero
1000 ft
Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador
Fundacion Municipal Bienal de Cuenca
1200 ft
Calle Benigno Malo 4 - 103 y Calle Larga
Galeria de Arte Contempora neo Ariel Dawi
1400 ft
Museums
El Museo de Esqueletologia
1900 ft
Museums
Museo Del Sombrero De Paja Toquilla
1100 ft
Restaurants
La Cofradia Pub - House
2100 ft
Presidente Cordova 10-33 at Padre Aguirre Opposite San Francisco Plaza
El cafe Lojano y Tostador
1000 ft
Mariscal Sucre 10-20
Santo Cielo PIZZA
1200 ft
Simon Bolivar Corner with Benigno Malo
Morla Wok
1300 ft
Simon Bolivar corner with Miguel Heredia
Pizza Y Focaccia La Matriz
1000 ft
Presidente Cordova 7-03
Radio grille
1100 ft
Benigno Malo
Cilantro
1300 ft
Juan Jaramillo 8-66 y Benigno Malo
Casamigos Cafe
1600 ft
Simon Bolivar 13-80
Tostao Coffee House
1200 ft
Pdte Cordova entre Luis Cordero y Benigno Malo Centro
Idali Coffee Break
2200 ft
Sucre 14-51 and Coronel Talbot half a block from parque San Sebastian
Cuenca Beer Company-La Cerveceria
1700 ft
Calle Larga 8-63 y Benigno Malo

Reviews and Ratings

Reviews from guests about their experience.
72%
loved their spa retreat and can’t wait to return.
7.2/10
Very good
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
7.2/10
based on 5 reviews
7.6
7.6/10 based on 374 reviews
Frank
United States of America, December  2024
6.2/10

My stay at Grand Hotel Santa Ana had its ups and downs. The front desk and restaurant staff were excellent and made dining enjoyable, but the hotel suffered from some significant maintenance issues that detracted from the experience. The location is great for exploring the historical center, but the cleanliness and amenities could use substantial improvements.

Rooms
5.0
The room I stayed in had issues with cleanliness, as the floor was dirty and the towels were stained. There was also a lack of basic amenities like towel hooks and toilet paper holders, which made the stay uncomfortable.
Service
5.0
The staff were friendly and helpful, especially in the restaurant, where the food service was commendable. They were my highlight during the stay.
Location
5.0
The hotel's location is fantastic, being close to the historical center, making it easy to walk to major attractions.
Dining
5.0
While the restaurant staff and food quality were impressive, the breakfast options were lacking, making it less appealing overall.
Facilities
5.0
The facilities, such as the hot tub and pool, were not consistently available and often crowded or dirty, which was disappointing.
Greg
United States of America, November  2024
6.6/10

I had a mixed experience at Grand Hotel Santa Ana. The location was fantastic, just behind the historical center, making it easy to explore the main attractions. However, I faced several issues during my stay, including cleanliness concerns and insufficient amenities that left me disappointed.

Rooms
5.0
The room I stayed in felt unkempt and did not match the photos. The dirty floor and stained towels were particularly unsettling, and I even woke up with bug bites. It seemed like the hotel needed to pay more attention to tidiness and hygiene.
Service
5.0
The front desk and restaurant staff were excellent and very accommodating. I appreciated their efforts amid the challenges I faced during my stay.
Location
5.0
The location was very good, right behind the historical centre. I could easily walk to all the main attractions, which was definitely a plus.
Dining
5.0
The breakfast options were quite poor and didn't offer much variety. I was hoping for more delicious snacks to start my day.
Facilities
5.0
The facilities had their downsides, with construction dust on the first floor and limited access to the hot tub and pool. The parking was also an issue; it was small and cluttered, making it difficult to maneuver.
Willis
United States of America, November  2024
5.2/10

I had mixed feelings about my stay at Grand Hotel Santa Ana. The location was fantastic, close to all the main attractions. but there were significant issues with the cleanliness and maintenance of the rooms. The staff were friendly and helpful, but the facilities could have been better managed.

Rooms
5.0
The triple room I stayed in was disappointing. the floor was dirty and there were dark stains on the towels. I also didn't feel comfortable due to the lack of privacy with windows facing the hotel’s interior. I woke up with bug bites, which was concerning.
Service
5.0
The front desk and restaurant staff were excellent. they provided great service, and the waitstaff in the dining area were attentive.
Location
5.0
The hotel is in a great location, right behind the historical center. it made it easy for me to walk to all the major attractions.
Dining
5.0
I found the breakfast options to be quite poor, lacking variety. yet the dining staff were wonderful and made the experience pleasant.
Facilities
5.0
The facilities left much to be desired. the hot tub and pool weren't open frequently and were often crowded. Also, the bathroom in the room felt unfinished and lacked necessary amenities.
Edward
United States of America, October  2024
6.0/10

I had a mixed experience at Grand Hotel Santa Ana. The location was awesome, just a short walk from the historic center, but there were definitely some drawbacks. The room I was given was not what I expected from the photos and cleanliness was an issue, making my stay less enjoyable.

Rooms
5.0
The Queen Room I stayed in was disappointing. It lacked proper ventilation, had a dirty floor, and even the towels were stained. I woke up with bug bites, which was pretty gross.
Service
5.0
The front desk and restaurant staff were friendly and helpful, which was a bright spot during my stay. They really tried to make the experience better.
Location
5.0
The location is definitely a plus. It's right behind the historical center, and I could easily walk to all the main attractions.
Dining
5.0
Breakfast was pretty lacking. I expected more options and variety, but it was definitely super poor.
Facilities
5.0
Facilities like the hot tub and pool were not available for parts of my stay, and there was construction dust everywhere. Plus, I had to request toilet paper daily.
Robert
United States of America, October  2024
6.2/10

I enjoyed the excellent service from the front desk and restaurant staff, who were genuinely helpful and friendly. However, my stay wasn't without issues; the ongoing construction made accessing the hotel tricky and the cleanliness of my room left much to be desired.

Rooms
5.0
My triple room felt unfinished, with dirty floors and stained towels. There wasn’t enough privacy since the windows faced the interior of the hotel, making it uncomfortable.
Service
5.0
The front desk and restaurant staff were excellent, always eager to assist. I appreciated their warm and attentive service during my stay.
Location
5.0
The hotel's location is convenient, being close to the historical center. I was able to walk to many attractions with ease, which was a definite plus.
Dining
5.0
While the restaurant staff was lovely, the breakfast options were a bit poor, lacking variety. I had hoped for more substantial menu items.
Facilities
5.0
Access to the hot tub and pool was limited, and the facilities were often crowded, making it less enjoyable. I also found the cleanliness of these areas concerning.
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Choose your spa escape today!
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
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